Privacy Policy for Aviary Blooms

At Aviary Blooms, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Aviary Blooms and how we use it.

Information We Collect

We collect various types of information in connection with the services we provide, which include fresh flower bouquets, custom floral arrangements, event decoration, plant sales, terrariums, and floral workshops.

• Personal Identification Information: When you place an order, create an account, subscribe to our newsletter, respond to a survey, or fill out a form, we may collect personal information such as your name, email address, mailing address, phone number, and payment details. This information is necessary for processing your orders, providing customer service, and delivering our floral products and services.
• Recipient Information: If you send flowers to someone else, we will collect the recipient's name, address, and phone number to ensure proper delivery. We encourage you to obtain the recipient's consent before providing their personal data to us.
• Usage Data: We may also collect information about how our online platform is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how our customers interact with our site and improve their experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our online platform and services;
• To process your orders and manage your purchases of floral products and services;
• To notify you about changes to our services or products;
• To allow you to participate in interactive features of our service when you choose to do so;
• To provide customer support and respond to your inquiries;
• To gather analysis or valuable information so that we can improve our service;
• To monitor the usage of our service;
• To detect, prevent and address technical issues;
• To send periodic emails regarding your order or other products and services;
• To personalize your experience and deliver content and product offerings relevant to your interests.

Data Retention

Aviary Blooms will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Data Transfer

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation;
• To protect and defend the rights or property of Aviary Blooms;
• To prevent or investigate possible wrongdoing in connection with our site;
• To protect the personal safety of users of the service or the public;
• To protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for anyone under the age of 18 (referred to as "Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Aviary Blooms
  unnamed road,
  Singapore,
  zip: 117502,
  country: sg